About Charta Health

At Charta, we're pioneering a transformative approach to healthcare administration and patient care through the power of generative AI. Our mission is to revolutionize this critical yet often cumbersome aspect of healthcare, empowering doctors, nurses, and medical billers with tools that elevate their efficiency by leaps and bounds. Our innovative AI technology enables these professionals to operate at an astounding 10x to 100x more efficiently, while significantly reducing operational costs to just 2% of the standard expense.

In an industry where the focus should rightly be on delivering critically needed care to patients, Charta steps in to ensure that healthcare providers are unburdened from the complexities of non-clinical operations. Our customized, cutting-edge solutions are designed to handle the intricacies of the revenue cycle, freeing up healthcare professionals to concentrate on what they do best – caring for patients.

Our vision at Charta is to create a seamless, efficient, and cost-effective healthcare administration process that is invisible yet indispensable. By entrusting us with the operational challenges, healthcare providers can redirect their resources and attention towards patient-centric services, secure in the knowledge that their administrative needs are expertly managed. Join us in our journey to redefine healthcare billing, improve patient care, and be a part of a team that's making a tangible difference in the world of healthcare.

‍

Position Summary

We are seeking a seasoned Director of Coding to lead our end-to-end coding operations across both risk-adjustment (VBC) and FFS workflows. This role will drive coding policy development, quality assurance, team management, and AI-assisted review oversight. You’ll work at the intersection of clinical integrity, regulatory compliance, and technology innovation - ensuring our platform delivers precise, scalable, and audit-ready coding across ICD-10 and CPT.

Key Responsibilities

• Oversee certified coders and auditors responsible for both ICD-10 and CPT coding across prospective, concurrent, and retrospective reviews.
  
• Establish, document, and maintain coding policies and workflows that support risk adjustment coding (CMS-HCC V28/V24, RxHCC, CDPS, HHS-HCC) and CPT-based FFS billing.
  
• Ensure compliance with all official coding guidelines (ICD-10-CM, CPT/HCPCS, CMS, and payer-specific requirements) as well as client specific guidelines.
  
• Oversee chart review operations including QA programs, audit remediation, and coder education -  maintaining >95% coding accuracy.
  
• Collaborate with AI and clinical product teams to refine model outputs, prompt engineering, and human-in-the-loop feedback loops.
  
• Stay current on regulatory changes affecting both risk adjustment and FFS coding, translating policy updates into operational impact.
  
• Support customer success and implementation teams on coding-related questions, escalations, and reviews.
  
• Provide strategic input into platform features, query logic, and provider education content related to documentation improvement.
  
  

Required Qualifications

• AAPC or AHIMA coding certification required: CPC, CCS, or equivalent.
  
• 7+ years of experience in medical coding, with deep knowledge of both ICD-10-CM and CPT coding systems.
  
• Demonstrated leadership experience in a coding management or director-level role.
  
• Strong understanding of CMS-HCC risk adjustment models (V24 and V28), CPT/HCPCS coding rules, and FFS billing requirements.
  
• Experience managing distributed teams, coding audits, and QA processes.
  
• Familiarity with EHR systems and coding workflows, including Epic, Cerner, and common billing systems.
  
• Interest or experience in AI or tech-enabled chart review solutions.
  

Preferred Qualifications

• Experience with both payer and provider-side coding operations.
  
• Clinical background (RN, NP, MD) is a plus.
  
• Experience building coding operations to scale in startup or growth-stage environments.
  
• Knowledge of commercial risk adjustment and Medicaid models (CDPS, HHS-HCC, DxCG).
  

What We Offer

• $120,000 - $185,000 USD, based on experience + Equity + Benefits
  
• Remote with flexible work hours
  
• Comprehensive health, dental, and vision insurance
  
• 401(k) plan
  
• PTO and paid holidays
  
• High-impact role with room to grow alongside a mission-driven, collaborative team
  ‍

Apply Now

If you're passionate about coding precision, healthcare innovation, and building the future of compliant, intelligent chart review - we’d love to hear from you.

‍

Interested in applying or learning more?

Contact us or send us your résumé at hiring@chartahealth.com.

‍