About Charta Health
At Charta, we're pioneering a transformative approach to healthcare administration and patient care through the power of generative AI. Our mission is to revolutionize this critical yet often cumbersome aspect of healthcare, empowering doctors, nurses, and medical billers with tools that elevate their efficiency by leaps and bounds. Our innovative AI technology enables these professionals to operate at an astounding 10x to 100x more efficiently, while significantly reducing operational costs to just 2% of the standard expense.
In an industry where the focus should rightly be on delivering critically needed care to patients, Charta steps in to ensure that healthcare providers are unburdened from the complexities of non-clinical operations. Our customized, cutting-edge solutions are designed to handle the intricacies of the revenue cycle, freeing up healthcare professionals to concentrate on what they do best – caring for patients.
Our vision at Charta is to create a seamless, efficient, and cost-effective healthcare administration process that is invisible yet indispensable. By entrusting us with the operational challenges, healthcare providers can redirect their resources and attention towards patient-centric services, secure in the knowledge that their administrative needs are expertly managed. Join us in our journey to redefine healthcare billing, improve patient care, and be a part of a team that's making a tangible difference in the world of healthcare.
About the Opportunity
As a Workplace & Talent Coordinator at Charta Health, you'll heavily into recruiting coordination by partnering with recruiters and hiring managers to create a seamless candidate experience from start to finish. As the heart of the office, you’ll ensure our office runs smoothly and help welcome new hires. The ideal candidate will take great pride and ownership in maintaining an exceptional office environment, and thrive in a fast-paced startup setting. Specifically, you will:
Recruiting Coordination (50%)
- Schedule interviews across multiple teams and hiring processes, often balancing shifting priorities.
- Manage calendars, Zoom links, interview confirmations, and onsite logistics.
- Serve as the primary point of contact for candidates, ensuring warm, timely, and thoughtful communication.
- Maintain candidate records in our ATS (Gem), keeping pipelines organized and up to date.
- Prepare interview materials, and ensure interviewers have what they need.
- Track candidates through the funnel and flag delays or issues to recruiters or hiring managers.
- Support onsite interview days with hospitality and logistics.
Office Management & Operations (30%)
- Oversee daily office operations, including supplies, kitchen/stocking, deliveries, and general upkeep.
- Act as the on-site liaison for employees, guests, vendors, and building management.
- Coordinate facilities needs such as access, repairs, equipment setup, and maintenance.
- Support office hospitality such as catering, meal programs, meeting room preparation, and small events.
- Maintain a clean, organized, welcoming workspace that reflects our culture.
New Hire Onboarding Support (20%)
- Prepare new-hire workstations including equipment, access badges, swag, supplies, and workspace setup.
- Assist with day-one orientation logistics and help ensure a friendly, smooth new-hire experience.
What We're Looking For
- 1–3 years of experience in recruiting coordination, administrative roles, office management, operations, or customer service (internships welcome).
- Comfortable with Google Calendar and basic scheduling; eager to grow into more complex coordination responsibilities.
- Experience with ATS/CRM tools (Gem, Lever, Greenhouse) is helpful but not required.
- Bachelor’s degree or equivalent experience.
You’d Be a Great Fit If You
- Organized and reliable, with strong attention to detail and follow-through.
- Clear, friendly, and professional communicator, especially in written communication.
- Eager to learn and motivated to build skills in recruiting and operations.
- Comfortable using Google Workspace and Slack; able to learn additional tools (ATS, CRM, Notion, AI tools).
- Enjoys supporting others and working in a collaborative, low-ego team environment.
- Positive and professional demeanor, especially in candidate-facing interactions.
- Takes pride in accuracy and organization.
- Adaptable and comfortable working in fast-paced, changing environments.
- Handles sensitive and confidential information appropriately.
- Takes initiative, and is eager to take on more ownership with time.
What We Offer
- Competitive salary and comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, and more
- Deep exposure to recruiting operations and candidate experience, ideal for someone building a career in People or Talent.
- Team dinners and snacks in the office to keep you at your best
- Growth opportunities in a fast-paced, innovative tech startup
- Ongoing professional development and access to cutting-edge AI and healthcare tools
- Wellness & learning stipends so you can invest in both your health and personal growth
- Lively in-person (required 5 days per week) work culture at our headquarters in downtown San Francisco
- $70,000 - $100,000 USD depending on experience + Benefits
Our Commitment to Diversity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Interested in applying or learning more? Contact us or send us your résumé at hiring@chartahealth.com.