Building a high-performing RADV program: Reviewing records efficiently and consistently

Retrieving charts is only the first step. Without the right review workflows, teams risk duplicate work, missed evidence, and inconsistent documentation.

In this session, Tam Pham, former VP at Agilon and SCAN Health Plan and expert in risk adjustment and value-based care operations, will share strategies to streamline chart review, improve evidence tracking, strengthen HCC validation, and build more consistent, submission-ready workflows.