Webinars

Learn how leading payers are using AI to grade their retrospective coding vendors. Discover how the latest technology can identify missed dates of service with codable evidence and automatically flag submissions lacking sufficient documentation, ensuring superior accuracy and stronger audit readiness for your organization.

Join Vanessa Miller from Family Care Center for a fireside chat on their AI and technology adoption journey across the revenue cycle. In this webinar, you'll learn how Vanessa and her team at FCC evaluated vendors and implemented solutions to drive efficiency and support growth in a private equity-backed environment. You'll leave with practical strategies for selecting, implementing, and optimizing revenue cycle solutions while balancing customization, automation, and compliance.

In just over six months, LocalMD turned an in-house lab into 40% of its monthly revenue. Join our fireside chat with Jamal Samaha, Chief Growth Officer and the architect behind that expansion, as he shares the strategy that made it possible. Jamal will walk through how LocalMD assessed readiness, built the business case, and implemented the RCM and compliance strategy, giving you a practical playbook for evaluating and launching your own lab.

Choosing the right record is one of the most important and nuanced parts of the RADV process. In this session, Tam Pham, former VP at Agilon and SCAN Health Plan and expert in risk adjustment and value-based care operations, will share strategies for evaluating evidence quality, identifying the most defensible record, and navigating scenarios where multiple records support the same HCC. We’ll also discuss real-world examples and best practices for improving audit readiness.

Retrieving charts is only the first step. Without the right processes in place, teams risk duplicate work, missed evidence, and inconsistent documentation. Tam Pham, former VP at Agilon and SCAN Health Plan and a healthcare leader with deep expertise in risk adjustment and value-based care operations, will share strategies for turning retrieved records into actionable insights, improving evidence tracking, streamlining HCC validation, and reducing rework across teams. The session will cover practical approaches to strengthening QA, increasing coder productivity, and building more consistent, submission-ready review workflows.

Missing or incomplete records can undermine an otherwise strong RADV program. In this session, Tam Pham, former VP at Agilon and healthcare leader with deep expertise in risk adjustment and value-based care operations, will share practical strategies for improving retrieval completeness, provider outreach, escalation workflows, and audit defensibility. We’ll also discuss how organizations are navigating provider fatigue and structuring retrieval operations to support downstream review and validation workflows.

Urgent care operators often assume compliance risk stays low if they remain small. In this session, we’ll unpack why that assumption is breaking down as payer scrutiny, operational pressure, and documentation complexity continue to rise across urgent care. We’ll also cover where traditional review processes fall short and look at how AI tools are evolving to support compliance and revenue integrity in practice.