.

Manual chart audits are broken.

The U.S. healthcare system is sinking under the weight of administrative burden, with coding and documentation complexity generating more than $260 billion in waste each year. At Charta, we believe AI can eliminate wasted spending, reduce provider burnout, and improve care delivery and patient outcomes—all while delivering complete pre-billing revenue integrity to provider organizations.

AI chart review is the new standard in healthcare operations

AI gives providers the power to shift from retrospective chart audits to comprehensive chart review designed to eliminate coding and documentation-related revenue leaks. Autonomous chart review also gives clinical and quality leads access to comprehensive data for improving physician performance and care delivery across teams and sites.

AI unlocks new efficiencies and better outcomes across organizations

Provider and payer organizations using Charta see immediate impacts on revenue cycles and operational efficiency, significant time savings and enhancements to provider education, and measurable improvements to documentation compliance and care delivery standards.

13%

Percent of healthcare revenue loss resulting from coding and documentation errors

11%

Average increase in revenue resulting from comprehensive, pre-billing AI chart review

98%

Reduction in cost per chart reviewed by switching from manual human review to AI

Frequently asked questions

Have a question about Charta or AI chart review that’s not answered here? Use the contact form to submit a question for the team.

See Charta in action
What is AI chart review?

AI chart review refers to automated review and analysis of post-encounter medical charts for coding accuracy, payer compliance, physician performance, and care quality measures.

Most provider organizations rely on sample chart audits to identify and correct problem trends. AI chart review gives providers the ability to automate and scale this review across 100% of patient encounters, and to move it forward in the revenue cycle to the pre-billing stage, where it matters most.

On average, AI chart review delivers an 11% revenue uplift to fee-for-service healthcare providers.

What makes it AI?

Charta’s AI chart review solutions are based on the most advanced large language models (LLMs), which can review any type of clinical documentation, extract meaning, and run sophisticated, custom-designed analysis modules on each type note. Unlike rules-based engines that rely on natural language processing and user-generated rules, each Charta implementation is custom built to replicate the types of reviews you’d ask a human reviewer to conduct.

Partnering with Charta includes dedicated engineering support for designing a chart review platform that integrates with your EHR and follows your established clinical procedures.

What makes Charta different from other AI coding tools?

Older technology relied on rules-based engines that can read structured EHR data and apply if/then logic to identify problems or route charts into workflows. Charta can read and analyze data from across file types, including handwritten notes, faxes, and images. Your designated Charta AI engineer can configure analyses modules for each type of encounter note your practice generates.

What types of organizations does Charta serve?

Charta develops AI chart review for fee-for-service providers across specialties, as well as payers, MSOs, and hospital health systems. If your organization has a reason to audit medical charts, we can automate the process for you.

How does Charta integrate with my EHR?

Charta has successfully integrated with dozens of commercial and EHRs, as well as homegrown EMRs. If your practice uses a commercial EHR, it’s likely we’ve already built an integration for it.

Is Charta HIPPA, SOC2, and GDPR compliant?

Yes, Charta is HIPAA, SOC 2 and GDPR compliant. You may request a copy of our compliance reports at any time by emailing compliance@chartahealth.com.