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AI chart review for urgent care

In high-volume care settings, documentation quality directly determines whether the revenue generated by clinical work is actually collected.

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In urgent care, every dollar counts.

Urgent care clinics operate on high throughput of small claims. But in fast-paced, high-volume environments and variable staffing, coding and documentation mistakes can lead to denials and compliance risk that scales alongside volume. With AI chart review, that’s no longer the case.

Automate CPT coding and detect documentation gaps in real time

Protect and expand your margins with AI that autonomous corrects coding errors and flags documentation gaps that would otherwise generate revenue loss and rework downstream.

13%

Percentage of revenue loss attributed to coding errors.

11%

Increase in RVU per encounter with AI chart review

100% pre-billing compliance and revenue integrity

See how Charta helped an urgent care provider increase revenue integrity with comprehensive pre-billing chart review for coding accuracy and compliance—all while reducing spend on chart review.

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Shift from reactive workflows to proactive control

Your Charta AI engineer will build customized workflows for error detection and resolution that fit seamlessly into your EHR. Choose when to autocorrect codes and when to route encounter notes for human review.

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Fully coded notes, guaranteed

Ensure clinicians document and code every encounter at the highest defensible level. Charta identifies missed opportunities for accurate coding across your entire patient population, helping you receive fair reimbursement for complex care.

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Get peace of mind and greater control

By catching coding errors and documentation gaps pre-billing, Charta shifts your compliance strategy from reactive to proactive. Address issues while charts are still open, reducing denials and protecting your organization from payer audits.

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Real-time provider feedback

Comprehensive analysis of every encounter gives clinical leaders actionable data on supporting quality measures, identifying care gaps and improving documentation quality. Automated feedback loops help providers improve in real-time, raising the quality of care and clinical records simultaneously.

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More accurate HCC capture with less manual effort

Charta's AI analysis identifies potential diagnosis codes supported by clinical documentation, providing reviewers with direct citations to accelerate validation. The result: higher accuracy, faster turnaround, and reduced cost per chart reviewed.

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Autonomous coding

Instant, accurate codes for every encounter

Charta reviews all documentation immediately after note submission to completely and accurately code every service.

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Revenue discovery

End coding-related revenue leaks

Charta detects and corrects missed revenue opportunities by ensuring you code every service delivered, and verifies that E/M codes are billed at the highest defensible level.

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Payer compliance

Get peace of mind and greater control

By catching coding errors and documentation gaps pre-billing, Charta shifts your compliance strategy from reactive to proactive. Address issues while charts are still open, eliminating preventable denials and audit exposure.

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Clinical quality

Real-time provider feedback

Comprehensive analysis of every encounter gives clinical leaders actionable data on supporting quality measures, identifying care gaps and improving documentation quality. Automated feedback loops help providers improve in real-time, raising the quality of care and clinical records simultaneously.

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Risk adjustment

Higher ROI and greater insights into risk adjustment

Charta's AI analysis identifies missed diagnosis codes supported by clinical documentation, providing reviewers with direct citations to accelerate validation. The result: higher accuracy, faster turnaround, and reduced cost per chart reviewed.

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25%
Reduction in clinical management workflow duties
Charta Health logo

You basically have changed the entire work capabilities of our clinical management team. So that to me is huge. Nobody wants to sit in an office and do workflow. That's not why people become therapists.

Micki Roget
Chief Operations Officer, KidsCare Home Health
90%
Increase in charts reviewed at the pre-billing stage with AI
Charta Health logo

We didn’t even realize it could be this much better. The ability to audit 100% of claims prepayment, prevent denials, and scale efficiently has been a game-changer.

Laurie Dotas
Chief Operating Officer, Third Eye Health
90%
Increase in pre-bill chart review coverage with Charta
Charta Health logo

Charta identifies unsupported and missing codes, and E/M leveling inconsistencies. We’ve increased our internal pre-bill review coverage by 90% without additional headcount.

Vanessa Miller
VP of Revenue Cycle, Family Care Center