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Frequently asked questions
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AI chart review refers to automated review and analysis of post-encounter medical charts for coding accuracy, payer compliance, physician performance, and care quality measures.
Most provider organizations rely on sample chart audits to identify and correct problem trends. AI chart review gives providers the ability to automate and scale this review across 100% of patient encounters, and to move it forward in the revenue cycle to the pre-billing stage, where it matters most.
On average, AI chart review delivers an 11% revenue uplift to fee-for-service healthcare providers.
Charta’s AI chart review solutions are based on the most advanced large language models (LLMs), which can review any type of clinical documentation, extract meaning, and run sophisticated, custom-designed analysis modules on each type note. Unlike rules-based engines that rely on natural language processing and user-generated rules, each Charta implementation is custom built to replicate the types of reviews you’d ask a human reviewer to conduct.
Partnering with Charta includes dedicated engineering support for designing a chart review platform that integrates with your EHR and follows your established clinical procedures.
Older technology relied on rules-based engines that can read structured EHR data and apply if/then logic to identify problems or route charts into workflows. Charta can read and analyze data from across file types, including handwritten notes, faxes, and images. Your designated Charta AI engineer can configure analyses modules for each type of encounter note your practice generates.
Charta develops AI chart review for fee-for-service providers across specialties, as well as payers, MSOs, and hospital health systems. If your organization has a reason to audit medical charts, we can automate the process for you.
Charta has successfully integrated with dozens of commercial and EHRs, as well as homegrown EMRs. If your practice uses a commercial EHR, it’s likely we’ve already built an integration for it.
Yes, Charta is HIPAA, SOC 2 and GDPR compliant. You may request a copy of our compliance reports at any time by emailing compliance@chartahealth.com.