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AI chart review for behavioral health

Charta builds AI chart review workflows that respond to the unique needs of behavioral healthcare providers across psychotherapy, psychiatry, substance abuse disorders, and IOP/PHP.

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Behavioral health providers face higher payer and regulatory scrutiny.

Regulatory requirements shift rapidly in behavioral health. Payer audits are also more frequent. Charta helps compliance, revenue, and clinical leadership teams avoid risk and denials by scaling immediate, post-encounter coding and compliance review across every patient encounter.

Gain total insight into compliance and care delivery

Behavioral health clinicians often work remotely and deliver telehealth care, making standardized clinical oversight essential, but also more difficult. Charta gives clinical leads access to data dashboards for analyzing documentation quality, coding accuracy, and care delivery across providers, teams, and encounter types, delivering total visibility into compliance.

90+

Percentage point increase in chart review coverage

20%

Reduction in chart-review costs, even as review coverage scaled

Robust compliance at scale

See how a rapidly growing behavioral health practice scaled compliance review across 100% of patient encounters and achieved cost savings along with compliance assurance.

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Automate timely provider feedback

Charta AI can review documentation for every encounter and give personalized, specific feedback for provider performance across coding, documentation integrity, and care delivery.

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Fully coded notes, guaranteed

Ensure clinicians document and code every encounter at the highest defensible level. Charta identifies missed opportunities for accurate coding across your entire patient population, helping you receive fair reimbursement for complex care.

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Get peace of mind and greater control

By catching coding errors and documentation gaps pre-billing, Charta shifts your compliance strategy from reactive to proactive. Address issues while charts are still open, reducing denials and protecting your organization from payer audits.

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Real-time provider feedback

Comprehensive analysis of every encounter gives clinical leaders actionable data on supporting quality measures, identifying care gaps and improving documentation quality. Automated feedback loops help providers improve in real-time, raising the quality of care and clinical records simultaneously.

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More accurate HCC capture with less manual effort

Charta's AI analysis identifies potential diagnosis codes supported by clinical documentation, providing reviewers with direct citations to accelerate validation. The result: higher accuracy, faster turnaround, and reduced cost per chart reviewed.

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Autonomous coding

Instant, accurate codes for every encounter

Charta reviews all documentation immediately after note submission to completely and accurately code every service.

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Revenue discovery

End coding-related revenue leaks

Charta detects and corrects missed revenue opportunities by ensuring you code every service delivered, and verifies that E/M codes are billed at the highest defensible level.

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Payer compliance

Get peace of mind and greater control

By catching coding errors and documentation gaps pre-billing, Charta shifts your compliance strategy from reactive to proactive. Address issues while charts are still open, eliminating preventable denials and audit exposure.

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Clinical quality

Real-time provider feedback

Comprehensive analysis of every encounter gives clinical leaders actionable data on supporting quality measures, identifying care gaps and improving documentation quality. Automated feedback loops help providers improve in real-time, raising the quality of care and clinical records simultaneously.

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Risk adjustment

Higher ROI and greater insights into risk adjustment

Charta's AI analysis identifies missed diagnosis codes supported by clinical documentation, providing reviewers with direct citations to accelerate validation. The result: higher accuracy, faster turnaround, and reduced cost per chart reviewed.

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25%
Reduction in clinical management workflow duties
Charta Health logo

You basically have changed the entire work capabilities of our clinical management team. So that to me is huge. Nobody wants to sit in an office and do workflow. That's not why people become therapists.

Micki Roget
Chief Operations Officer, KidsCare Home Health
90%
Increase in charts reviewed at the pre-billing stage with AI
Charta Health logo

We didn’t even realize it could be this much better. The ability to audit 100% of claims prepayment, prevent denials, and scale efficiently has been a game-changer.

Laurie Dotas
Chief Operating Officer, Third Eye Health
90%
Increase in pre-bill chart review coverage with Charta
Charta Health logo

Charta identifies unsupported and missing codes, and E/M leveling inconsistencies. We’ve increased our internal pre-bill review coverage by 90% without additional headcount.

Vanessa Miller
VP of Revenue Cycle, Family Care Center