Charta Health for AFC Urgent Care

Charta is an AI chart review platform built for high-volume care. We review every encounter before it bills, catching coding errors and documentation gaps while they can still be fixed, so AFC centers collect the revenue their clinical work already earned.

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Why AFC partners with Charta

Franchise networks carry a coding problem that compounds. Dozens of independently operated centers, rotating and part-time providers, and thousands of small claims a month mean an error rate that looks trivial per visit is severe across the network. Charta reviews 100% of encounters pre-bill inside the EHR workflow each center already uses, so every location holds the same coding and documentation standard without adding headcount or retraining providers.

Consistent coding and documentation across every center

Charta AI corrects E/M and CPT coding errors and flags documentation gaps before claims leave the building. Network leadership gets visibility into coding accuracy, documentation quality, and provider performance by location, without asking individual owners to change systems.

13%

Percentage of revenue loss attributed to coding errors.

11%

Increase in RVU per encounter with AI chart review

100% pre-billing compliance and revenue integrity

See how Charta helped an urgent care provider increase revenue integrity with comprehensive pre-billing chart review for coding accuracy and compliance, all while reducing spend on chart review.

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The Charta workflows AFC centers use most

Your Charta AI engineer configures workflows around your EHR and your billing process. Choose which coding corrections run autonomously and which route to a human reviewer, per center or across the network.

Instant, accurate codes for every encounter

Charta reviews all documentation immediately after note submission to completely and accurately code every service.

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End coding-related revenue leaks

Charta detects and corrects missed revenue opportunities by ensuring you code every service delivered, and verifies that E/M codes are billed at the highest defensible level.

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Get peace of mind and greater control

By catching coding errors and documentation gaps pre-billing, Charta shifts your compliance strategy from reactive to proactive. Address issues while charts are still open, eliminating preventable denials and audit exposure.

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Real-time provider feedback

Comprehensive analysis of every encounter gives clinical leaders actionable data on supporting quality measures, identifying care gaps and improving documentation quality. Automated feedback loops help providers improve in real-time, raising the quality of care and clinical records simultaneously.

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Higher ROI and greater insights into risk adjustment

Charta's AI analysis identifies missed opportunities supported by clinical documentation, providing reviewers with direct citations to accelerate validation. The result: higher accuracy, faster turnaround, and reduced cost per chart reviewed.

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Autonomous coding

Instant, accurate codes for every encounter

Charta reviews all documentation immediately after note submission to completely and accurately code every service.

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Autonomous coding screenshot from the Charta Health Platform

Revenue discovery

End coding-related revenue leaks

Charta detects and corrects missed revenue opportunities by ensuring you code every service delivered, and verifies that E/M codes are billed at the highest defensible level.

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Revenue discovery screenshot from the Charta Health Platform

Payer compliance

Get peace of mind and greater control

By catching coding errors and documentation gaps pre-billing, Charta shifts your compliance strategy from reactive to proactive. Address issues while charts are still open, eliminating preventable denials and audit exposure.

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Payer compliance screenshot from the Charta Health Platform

Clinical quality

Real-time provider feedback

Comprehensive analysis of every encounter gives clinical leaders actionable data on supporting quality measures, identifying care gaps and improving documentation quality. Automated feedback loops help providers improve in real-time, raising the quality of care and clinical records simultaneously.

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Clinical quality screenshot from the Charta Health Platform

Risk adjustment software for risk-bearing providers

Higher ROI and greater insights into risk adjustment

Charta's AI analysis identifies missed opportunities supported by clinical documentation, providing reviewers with direct citations to accelerate validation. The result: higher accuracy, faster turnaround, and reduced cost per chart reviewed.

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Risk adjustment screenshot from the Charta Health Platform
25%
Reduction in clinical management workflow duties
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You basically have changed the entire work capabilities of our clinical management team. So that to me is huge. Nobody wants to sit in an office and do workflow. That's not why people become therapists.

Micki Roget
Chief Operations Officer, KidsCare Home Health
90%
Increase in charts reviewed at the pre-billing stage with AI
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We didn’t even realize it could be this much better. The ability to audit 100% of claims prepayment, prevent denials, and scale efficiently has been a game-changer.

Laurie Dotas
Chief Operating Officer, Third Eye Health
90%
Increase in pre-bill chart review coverage with Charta
Charta Health logo

Charta identifies unsupported and missing codes, and E/M leveling inconsistencies. We’ve increased our internal pre-bill review coverage by 90% without additional headcount.

Vanessa Miller
VP of Revenue Cycle, Family Care Center
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